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POA Board approves to enter into three-year Community Patrol Services agreement

The POA Board of Directors unanimously approved to enter into a three-year agreement to provide Community Patrol Services with a total cost not to exceed $8,270,000. The POA said it will identify the chosen contractor when the contract is executed by both parties.

In 2017, the POA entered into a three-year agreement with U.S. Security Associates to provide Community Patrol Services. The agreement expired on November 30, 2020, and has moved to month-to-month.

The POA released a request for proposals for Community Patrol Services on September 3. A total of 12 proposals were received with Year 1 costs ranging from $2,120,465 to $2,966,053.

The proposals were evaluated on several factors, including the proposed training program, the functionality and features of the guard control software, human resources practices, HOA experience, and overall cost.

After narrowing down the field of contractors, interviews were held with an Executive Committee of the board and staff. The board elected POA Directors Chris Poland and Joe Kamashian as their Executive Committee to carry out this process.

The POA did not identify the recommended contractor but stated that the contractor “prides itself on providing great customer service and has a track record of success with many high end, large scale Associations throughout Southern California.”

“We have an opportunity with our new contract to increase our Community Patrol and focus our efforts in areas of concern,” Poland said. “The company we have selected to negotiate with, I believe, brings us a very attentive management team that is going to help us with the kind of implementation of our Community Patrol that we’re looking for.”

“I expect we will see much higher levels of service in all areas, and our members will experience that at the gates, with the patrol officers, and with personal interaction with the patrol,” Kamashian said. “This decision is based on many facets, but most significantly the needs of our community and the concerns and comments we have heard over the past three years about our security.”

The fiscal impact is as follows:
Year 1: $2,630,000
Year 2: $2,780,000
Year 3: $2,860,000
Year 1 cost represents a 12% increase over the FY 20-21 budgeted cost for patrol services.

The name of the company will be announced sometime within the next two weeks, according to the POA’s general manager.

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